Last Updated: July 15, 2024

Introduction

Valusecurity ("we", "our", or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website www.valusecurity.com (the "Website") or use our services.

We have developed this policy to ensure that you understand how we collect, use, communicate, disclose, and make use of your personal information in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

Information We Collect

We may collect the following types of information when you visit our website or use our services:

Personal Information

This may include:

  • Name, address, email address, telephone number
  • Information you provide when you contact us through our website, email, or phone
  • Information you provide when requesting a quote or service
  • Any other information you choose to send to us

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

  • IP address and browser type
  • Referring website
  • Pages you view on our website
  • Time spent on those pages
  • Information about your device
  • Other statistics

Cookie Policy

Our website uses cookies and similar technologies to distinguish you from other users. This helps us provide you with a good experience when you browse our website and allows us to improve our site.

What Are Cookies?

Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently, as well as to provide information to the website owners.

Types of Cookies We Use

We use the following types of cookies:

  • Essential Cookies: These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and account access. You may disable these by changing your browser settings, but this may affect how the website functions.
  • Analytics Cookies: We use Google Analytics to help us understand how visitors engage with our website. These cookies collect information about your use of our website, including the pages you visit and the links you click. All information these cookies collect is aggregated and therefore anonymous.
  • Functionality Cookies: These cookies allow our website to remember choices you make (such as your username, language, or the region you are in) and provide enhanced, more personal features.
  • Marketing Cookies: These cookies are used to track visitors across websites. They are used to display ads that are relevant and engaging for the individual user.

Specific Cookies We Use

Cookie Name Purpose Duration Type
_ga Used by Google Analytics to distinguish users 2 years Analytics
_gid Used by Google Analytics to distinguish users 24 hours Analytics
_gat Used by Google Analytics to throttle request rate 1 minute Analytics
cookie_consent Remembers your cookie consent preferences 1 year Essential
session_id Maintains your session state across pages Session Essential

How to Control Cookies

You can control and/or delete cookies as you wish. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. However, if you do this, you may have to manually adjust some preferences every time you visit a site, and some services and functionalities may not work.

To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org or www.aboutcookies.org.

How We Use Your Information

We use the information we collect for various purposes, including:

  • To provide, maintain, and improve our services
  • To process and complete transactions
  • To send you technical notices, updates, security alerts, and support messages
  • To respond to your comments, questions, and requests
  • To provide customer service
  • To communicate with you about products, services, offers, and events
  • To monitor and analyze trends, usage, and activities in connection with our services
  • To detect, investigate, and prevent fraudulent transactions and other illegal activities
  • To personalize and improve your experience

Legal Basis for Processing

We process your personal information on the following legal bases:

  • Consent: Where you have given us clear consent to process your personal data for a specific purpose.
  • Contract: Where processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
  • Legal Obligation: Where processing is necessary for compliance with a legal obligation.
  • Legitimate Interests: Where processing is necessary for the purposes of our legitimate interests, except where such interests are overridden by your interests or fundamental rights and freedoms.

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to others. We may share your information in the following circumstances:

  • With third-party service providers who perform services on our behalf
  • To comply with legal obligations
  • To protect and defend our rights and property
  • With your consent or at your direction

All third-party service providers are required to take appropriate security measures to protect your personal information in line with our policies. We do not allow our third-party service providers to use your personal data for their own purposes. We only permit them to process your personal data for specified purposes and in accordance with our instructions.

Data Security

We have implemented appropriate security measures to prevent your personal information from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal information to those employees, agents, contractors, and other third parties who have a business need to know.

We have procedures in place to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

Data Retention

We will only retain your personal information for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data, and whether we can achieve those purposes through other means, and the applicable legal requirements.

Your Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data. These include the right to:

  • Request access to your personal data
  • Request correction of your personal data
  • Request erasure of your personal data
  • Object to processing of your personal data
  • Request restriction of processing your personal data
  • Request transfer of your personal data
  • Withdraw consent

If you wish to exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this page.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Valusecurity
Email: privacy@valusecurity.com
Phone: 07771 055708
Address: Manchester, Greater Manchester, UK